Complaints Logement Form

Electricity Regulatory Authority

You may file a complaint against any service provider or ERA’s regulatory decision following the recommended complaints procedures herewith in the
Complaints Manual. You can also file your complaint by filling the form below:-

Full Name:
Organisation:
Address:
Email Address:
Phone Number:
Billing:
Disconnection:
Payment Arrangements:
Deposits:
Charges:
Metering:
New Service Connections:
Damaged Equipment:
Service Interruption:
Customer Service:
Corruption Charges:
Other Specify:
Nature of Complaint: